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How do I insert the instax film into my instax product?

After removing the film from the foil wrapper you will notice a small yellow stripe on the top right hand side of the cartridge. If you open your camera/printer back you will see the same yellow mark on the top right hand corner of the film compartment, simply align these…

Film jammed while ejecting from my camera

This would usually be due to low battery power as the majority of power would go into ejecting the film. So, while there may have been enough power to capture the image, the camera halted while pushing the film through the unit. Replace the batteries with the lens in the…

Film counter shows incorrect number of shots

The film exposure counter will reset if the back of the camera is opened while film is loaded.For example, if the back cover is opened after 6 shots have been taken, the counter will then show a full 10 left when in fact there are only 4. This normally happens…