This is usually caused when the film door on the instax® instant camera has been opened after INSTAX instant film has been loaded into the camera. INSTAX instant film is light sensitive, so should only be exposed to light when a picture is taken, not before.
Try reinserting the batteries with the lens in the open position which should hopefully reset the issue. If you are still experiencing issues with your instax® product, please call the Fujifilm North America Contact Center at 1-800-800-3854 for further assistance
This depends on usage and the instax® instant camera that you use, but all products can print around 100 photos before having to change or recharge the batteries, with the exception of the instax SQUARE SQ1™, which can print around 300 photos with fully charged batteries.
Once a picture has been taken it takes around 90 seconds to develop, during this time it is important you don’t crease, squeeze or shake the film. These types of actions can affect the distribution of film chemicals while the film is developing. This of course, some users do this…
This is usually due to choosing the incorrect setting on the dial found on the front of the camera. Be-fore you take your picture, always take a look at the front of the lens to check the dot on the lens aligns with the light that is lit (in orange).…
If you take images of a scene that has a very bright element such as the sun, it will overexpose that part of the film. This will result in a little black mark shown on the film. This is normal, but to avoid, do not shoot directly into the sun…
+5°C/+41°F to +40°C/+104°F, if taking images below 5°, keep developing the picture in a warm place.
instax mini filminstax mini 8instax mini 9instax mini 70instax mini 90instax SHARE SP-2 instax SQUARE filminstax SQUARE SQ6instax SQUARE SQ10instax SQUARE SQ20instax SHARE SP-3 Instax WIDE filminstax WIDE 300
Try reinserting the batteries with the lens in the open position which should hopefully reset the issue. Failing this, the camera would require a repair. If the camera is still within the warranty period and you have retained the proof of purchase, this should be covered – subject to inspection.
If you are experiencing a fault with your instax product we recommend you return it to the retailer you purchased it from together with a copy of your proof of purchase.