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My instax™ instant camera printer is faulty. What should I do?
If you are experiencing issues with your instax™ product, please call the Fujifilm North America Contact Center at 1-800-800-3854 for further assistance.
Why does the film counter on my instax™ camera or Smartphone printer show the wrong number of remaining shots?
The film exposure counter will reset if the back of the camera is opened while film is loaded. To avoid issues, be mindful not to open the camera once film has been loaded.
How do I insert instax™ instant film into my instax™ instant products?
After removing the instax™ instant film cartridge from the foil wrapper you will notice a small yellow stripe on the top right side of the cartridge. If you open the film door located on the back of your instax™ product, you will see the same yellow mark on the top…
How big are instax™ mini instant prints?
One instax™ mini instant print is about the size of a credit card – 54 x 86 mm.
How do I take selfies with my instax™ instant camera?
For selfies, switch your instax™ instant camera to Close-Up or Selfie mode and use the selfie mirror to line up your shot.
What temperature can my instax™ instant camera operate in?
+5°C/+41°F to +40°C/+104°F, if taking images below 5°, keep the photo in a warm place for proper development
Why does the film counter on my instax™ instant camera show the wrong number of remaining shots?
The film exposure counter will reset if the back of the camera is opened while the instax™ instant film is loaded. To avoid issues, be mindful not to open the camera once film has been loaded.
Why are my instax™ instant photos coming out blank, white or all black?
This is usually caused when the film door on the instax™ instant camera has been opened after instax™ instant film has been loaded into the camera. instax™ instant film is light sensitive, so should only be exposed to light when a picture is taken, not before.
Why are the lights blinking or flashing on my instax™ instant camera?
Try reinserting the batteries with the lens in the open position which should hopefully reset the issue. If you are still experiencing issues with your instax™ product, please call the Fujifilm North America Contact Center at 1-800-800-3854 for further assistance